---
title: How do providers accept a booking request on trainingmatching.com?
description: When a participant clicks Request to book, providers receive the request in their inbox and by email. You have 24 hours to accept, decline, or message.
---

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# How do providers accept a booking request on trainingmatching.com?

## When a participant clicks Request to book, an automated booking request is sent to the provider.

When a participant clicks **Request to book**, an automated booking request is sent to the provider’s **Inbox**. At the same time, the provider receives an **email notification** that a new booking request is available in their Inbox.

### Steps to handle a booking request:

1. Log in to trainingmatching.com.
2. Go to your **Inbox in the topbar.**
3. Click on the booking request.
4. Read the request details (participant name, publication, date).
5. Choose one of the options within **24 hours**:
   
     - **Accept** – confirm the booking and prompt the participant to pay.
     - **Decline** – reject the request if it does not fit your availability.
     - **Message** – send a direct message to the participant to discuss details before accepting.
6. Once you accept and the participant completes payment, the booking is confirmed.

**Notes:**

- A booking is only valid after the participant has paid.
- If you do not respond within 24 hours, the request will expire.
- Use the messaging module to align with the participant as needed.

*Last updated: Thursday, 18 September 2025*

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